Samsung Appliance Repair in Chelsea, MA
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Samsung Appliance Repair in Chelsea Massachusetts, Appliance Repair Pros
We provide specialized repair services for Samsung appliances throughout Chelsea Massachusetts and the nearby communities of Revere, Everett, and Winthrop. Samsung appliances are known for their innovative features and modern design but when a Family Hub refrigerator screen goes blank or a FlexWash machine refuses to drain it disrupts your daily life. We are experienced in diagnosing and fixing the full range of Samsung products including Bespoke refrigerators, WaterWall dishwashers, smart ovens, cooktops, washers, and dryers. Whether you live in a classic triple decker near Bellingham Square or a modern condo unit on Admiral’s Hill we understand the logistics of Chelsea homes. Our team prioritizes accurate diagnostics using specific Samsung protocols to ensure your appliances are restored to full function.
Contact us today.
Samsung Appliances We Service in Chelsea
Samsung has pushed the boundaries of what home appliances can do with dual compressors and smart connectivity. These machines require a technician who understands both mechanical cooling systems and complex digital logic. Homeowners in Chelsea can count on us to navigate the advanced electronics and unique designs of their Samsung household equipment.
Common Samsung appliances we repair:
- French door and 4 door Flex refrigerators
- Bespoke customizable refrigerators
- Family Hub smart refrigerators
- Top load and front load washing machines
- FlexWash and FlexDry laundry systems
- Gas and electric dryers
- WaterWall and Linear Wash dishwashers
- Induction cooktops and convection ovens
What makes Samsung repairs different:
- Twin Cooling Plus dual evaporator systems
- Ice Master and Ice Max ice makers
- VRT Plus vibration reduction technology
- WaterWall spray arm mechanisms
- SmartThings connectivity and software updates
- FlexZone drawer temperature controls
- Digital Inverter Compressors
Why Homeowners Choose Appliance Repair Pros for Samsung Repairs
Brand Specific Diagnostics
Samsung appliances often require the use of specific key combinations to enter service modes. We do not just swap parts. We use these diagnostic modes to check sensor values and error histories. By reading the resistance of a defrost sensor or checking the voltage at the inverter board we identify the root cause accurately. This ensures we fix the specific failure rather than guessing at which board might be bad.
Experience Across Bespoke and Chef Collection
The Samsung family includes premium lines that require careful handling. The Bespoke line features interchangeable glass panels that must be treated with extreme care. The Chef Collection uses professional grade components that differ from standard models. We have the expertise to service these high end units understanding how to disassemble them without damaging the finish or the surrounding cabinetry.
Respect for Your Home
We understand that your home is your sanctuary. Whether we are working in a tight galley kitchen or a laundry closet we treat your space with respect. We use protective coverings for our tools and take care to prevent damage to floors and cabinets. Our technicians maintain a clean workspace and clear away any debris or packaging after the repair is complete leaving your home as tidy as we found it.
Dependable Scheduling
A broken appliance is a major inconvenience. We strive to provide clear and reliable scheduling windows so you can plan your day. We communicate effectively about arrival times and repair status. Our goal is to assess your Samsung machine and provide a lasting solution efficiently so you can get back to your normal routine.
Service Area Focus in Chelsea and Nearby Areas
We are a locally based service provider dedicated to the Chelsea community and the surrounding North Shore towns. We know the local neighborhoods well. This local focus allows us to respond promptly to service requests in Chelsea, Revere, Everett, Winthrop, and East Boston. We are your neighbors and we work hard to earn your trust through consistent and high quality service.
Common Problems We Fix in Samsung Appliances
Samsung Refrigerator Not Cooling or Ice Maker Frozen
Ice maker issues are the most common call we receive for Samsung fridges. The ice room often freezes over due to air infiltration.
- Ice maker compartment frozen solid
- Fan noise from inside the fridge
- Water pooling under the crisper drawers
- Temperature fluctuating in the fresh food section
- Display showing incorrect temperatures
How we diagnose it: We check for ice buildup around the ice maker fan and the evaporator cover. We also inspect the sealant around the ice room to see if warm air is entering.
What you can do right now: If the ice maker is stuck do not use a hair dryer or sharp object to chip the ice as you can damage the plastic liner. Turn off the ice maker and wait for service.
Samsung Washer Unbalanced Load (UE Error)
Samsung washers use sensitive sensors to detect vibration. If the load is not balanced the machine will not spin.
- UE, Ub, or Ur error codes
- Machine banging or walking
- Suspension rod failure
- Hall sensor failure
- Loose drum counterweight
How we diagnose it: We run a calibration mode to reset the weight sensors. If the error persists we physically inspect the suspension rods and dampers for wear.
What you can do right now: Ensure the washer is level. Run a calibration cycle if you know how (usually holding two buttons and power) to reset the sensor baseline.
Samsung Dishwasher LC Code (Leak Check)
The LC or LE code means the moisture sensor in the base pan has detected water.
- Leak from water inlet valve
- Door gasket failure
- Drain hose loose
- Overfilling due to sensor error
How we diagnose it: We pull the unit out and remove the side panels to find the source of the leak while it fills. We also check the sensor itself to ensure it is not giving a false positive due to humidity.
What you can do right now: If you see water on the floor turn off the water supply valve under the sink. Do not keep trying to run the cycle.
Samsung Dryer Not Heating
The dryer spins but clothes stay wet. This is often a heater or airflow issue.
- Heating element burnt out
- Thermal fuse blown
- Thermistor failure (tS or tE codes)
- Relay on control board failed
How we diagnose it: We test the resistance of the heating element. On Samsung dryers the element coil often breaks and touches the housing which can cause it to heat continuously or not at all.
What you can do right now: Check your home circuit breaker. Also clean the lint filter and check the vent hood outside for blockages.
Samsung Oven Not Heating
When the oven does not reach the set temperature or takes too long it disrupts cooking.
- Hidden bake element failure
- Igniter failure (gas)
- Temperature sensor error (SE or 5E)
- Convection fan motor failure
How we diagnose it: We test the temperature sensor resistance. We also check the operation of the cooling fan as Samsung ovens will shut down heat if the electronics get too hot.
What you can do right now: Reset the breaker to the oven. Sometimes a power surge can confuse the control board.
Samsung Microwave SE Error
The SE or 5E error usually indicates a stuck key on the touchpad.
- Touchpad membrane failure
- Control board ribbon cable loose
- Door switch issues
How we diagnose it: We clean the ribbon cable connection. If the error remains the touchpad usually needs replacement.
What you can do right now: Unplug the unit for one minute. Avoid cleaning the keypad with too much water or cleaner.
Our Samsung Repair Services by Appliance Type
Samsung Refrigerator and Freezer Repair
Samsung refrigerators use Twin Cooling technology which means they have two evaporators. This keeps food fresher but adds complexity. We are experts at solving the notorious ice maker freezing issues found in some French door models.
Symptoms we commonly fix:
- Ice maker jammed with frost
- Water leaking from the ice dispenser
- Fridge section freezing food
- Compressor not running
- Error codes on the Family Hub screen
- Back panel icing up
How we approach the repair: We install the upgraded service kits for the ice maker which include new sealant, a new auger drain, and a new control board software update if applicable.
Samsung Washing Machine Repair
We service both top load and front load Samsung washers. A common issue on top loaders is the failure of the suspension rods causing the machine to go off balance easily. On front loaders we often see mold issues in the gasket and drain pump failures.
Symptoms we commonly fix:
- DC or dC error (Door/Lid error)
- 4E or 4C error (Water supply error)
- 5E or 5C error (Drain error)
- Loud vibration during spin
- Mold on door boot seal
- AddWash door leaking
How we approach the repair: We check the debris filter for clogging. For DC errors we inspect the reed switch or door lock assembly.
Samsung Dryer Repair
Samsung dryers are efficient but their heating elements are a common wear item. We also see issues with the idler pulley wheels which can seize and cause the belt to snap.
Symptoms we commonly fix:
- No heat (He code)
- Drum not turning
- Squeaking or thumping noise
- Control panel unresponsive
- Lint filter broken
How we approach the repair: We replace the heating assembly with high quality parts. We also vacuum out the entire dryer cabinet to prevent future overheating.
Samsung Dishwasher Repair
Samsung dishwashers especially the WaterWall models use a unique sliding spray arm. If this mechanism gets stuck the machine will stop. We also address the LC leak detection codes which are very sensitive.
Symptoms we commonly fix:
- LC or LE flashing on display
- WaterWall reflector not moving
- Not drying dishes
- Drain pump running continuously
- Top rack slide rail broken
How we approach the repair: We check the base pan for water. If it is dry but the code persists we check the sensor wiring. We also inspect the WaterWall motor and belt.
Samsung Oven Range and Cooktop Repair
We repair Samsung ranges including the Flex Duo models with the divider. Issues often arise with the temperature regulation or the touchscreen controls.
Symptoms we commonly fix:
- C-20 or C-21 sensor errors
- Burner not igniting
- Glass cooktop cracked
- Convection fan noise
- Touchscreen not responding
How we approach the repair: We verify the resistance of the temp sensors. For Flex Duo ovens we check the divider switch to ensure the oven knows if the divider is inserted.
Samsung Microwave Repair
We service built in and over the range Samsung microwaves. Common failures include the door latches and the high voltage magnetron.
Symptoms we commonly fix:
- -SE- error on display
- Unit runs but does not heat
- Arcing or sparking
- Turntable not turning
How we approach the repair: We test the door switches and the control board connections. Safety is paramount when working with microwave capacitors.
Brand Notes for Bespoke, Chef Collection, and Family Hub
Samsung Bespoke Service and Repair
The Bespoke line allows for customizable panel colors. Servicing these requires extra care to avoid chipping the glass panels. These units often feature the Beverage Center with an internal pitcher.
- Common service situations with these models:
- Glass panel alignment and removal
- AutoFill Pitcher not filling
- FlexZone compartment temperature issues
- Dual ice maker (cubed and crushed) jams
Correct diagnosis is vital because accessing the control board often requires removing these cosmetic panels. We have the training to handle them safely.
Samsung Chef Collection Service and Repair
Chef Collection appliances are designed for high performance with features like “Virtual Flame” LED lights on induction cooktops. They use premium components that differ from standard lines.
- Common service situations with these models:
- Virtual Flame LED failure
- Induction burner recognition issues
- Professional range spark module failure
- WaterWall dishwasher motor errors
Diagnosis matters because parts for this line are specific. We verify part numbers carefully to ensure compatibility.
Samsung Family Hub Service and Repair
Family Hub refrigerators have a large touchscreen tablet built into the door. This adds a layer of software complexity to the appliance.
- Common service situations with these models:
- Screen black or frozen
- Wi-Fi connectivity issues
- Camera inside fridge not working
- Software update failures
We can help distinguish between a hardware failure of the screen and a simple software glitch that requires a reset.
Understanding Common Samsung Error Codes and Warnings
Samsung appliances communicate through specific digital codes. These help us narrow down the problem.
- 1E / SE (Microwave/Oven): Sensor Error. Usually a shorted key on the control panel.
- 4E / 4C (Washer/Dishwasher): Water supply error. The unit is not filling fast enough.
- 5E / 5C / nd (Washer/Dishwasher): Drain error. The unit cannot empty water.
- UE / Ub (Washer): Unbalanced load. The drum cannot spin safely.
- LE / LC (Dishwasher): Leak error. Moisture detected in the base pan.
- dC / DC (Washer): Door error. The door or lid is not locked.
- He / HC (Dryer/Washer): Heating error. The sensor detects abnormal temperature rise.
- tE (Various): Thermistor error. The temperature sensor is reading out of range.
- PC (Fridge): Communication error between the door and main board.
Samsung Bespoke Service and Repair
The Bespoke line allows for customizable panel colors. Servicing these requires extra care to avoid chipping the glass panels. These units often feature the Beverage Center with an internal pitcher.- Common service situations with these models:
- Glass panel alignment and removal
- AutoFill Pitcher not filling
- FlexZone compartment temperature issues
- Dual ice maker (cubed and crushed) jams
Samsung Chef Collection Service and Repair
Chef Collection appliances are designed for high performance with features like “Virtual Flame” LED lights on induction cooktops. They use premium components that differ from standard lines.- Common service situations with these models:
- Virtual Flame LED failure
- Induction burner recognition issues
- Professional range spark module failure
- WaterWall dishwasher motor errors
Samsung Family Hub Service and Repair
Family Hub refrigerators have a large touchscreen tablet built into the door. This adds a layer of software complexity to the appliance.- Common service situations with these models:
- Screen black or frozen
- Wi-Fi connectivity issues
- Camera inside fridge not working
- Software update failures
Maintenance Tips for Samsung Owners in Chelsea
Routine maintenance keeps your Samsung appliances running efficiently. In Chelsea where hard water can be a factor keeping internal components clean is important.
For Samsung refrigerators with the Ice Master ice maker inspect the ice bucket regularly. If you see frost building up defrost the unit immediately to prevent the fan from seizing. Change the water filter every six months to ensure good pressure which helps prevent ice maker jams.
On Samsung washers run the “Self Clean+” cycle monthly. This keeps the drum fresh and prevents mold. Also leave the door open after every load. If you have a top loader run a calibration cycle (check your manual for the button combo) if you ever move the machine to ensure the weight sensors are accurate.
For dishwashers clean the filter at the bottom of the tub. If you have a WaterWall model check the track for any debris that might block the spray arm movement. Use a rinse aid to help the drying process.
Vacuum the refrigerator condenser coils annually. On Samsung models these are often accessed from the back. Dust buildup forces the compressor to work harder.
Serving Chelsea and Nearby Areas
Appliance Repair Pros is your local appliance specialist. We serve the entire Chelsea area from the Mystic Mall shopping district to the residential streets of Prattville. We also extend our expert service to the neighboring communities ensuring that quality Samsung repair is available when you need it. We cover the following locations.
- Chelsea
- Revere
- Everett
- Winthrop
- East Boston
- Malden
- Medford
- Somerville
- Charlestown
Zip codes we serve: 02150
Frequently Asked Questions About Samsung Appliance Repair
Why does my Samsung ice maker keep freezing up?
This is a known issue caused by warm air entering the ice room. The moist air freezes the fan and jams the auger. We can install a service kit that seals the room better and updates the software to prevent this.
What does the LC code mean on my dishwasher?
LC stands for Leak Check. It means the sensor in the bottom pan is wet. This could be a leak or just a spill. If you see water on the floor shut off the supply valve.
Can you replace the glass on my Bespoke fridge?
Yes we can help with panel replacement. If you want to change colors or if a panel is damaged we can remove and install the glass panels safely.
Why is my Samsung washer showing DC?
DC means Door Check. On a top loader it means the lid is not locked or the load is unbalanced and hitting the sides. On a front loader it means the door latch is not engaging.
Do you service Samsung gas dryers?
Yes we service both gas and electric dryers. We can check the igniter and gas valve coils if your dryer is not heating.
Is there Samsung appliance repair near me?
Yes Appliance Repair Pros is a local service provider located nearby to serve Chelsea and the surrounding North Shore towns. We are ready to help with your Samsung repairs.
How do I calibrate my Samsung washer?
Calibration allows the washer to weigh the clothes accurately. Usually you hold two buttons (like Temp and Delay End) and power it on then press start. Consult your manual for the exact combo for your model.
Why is my oven display showing SE?
SE usually means Shorted Error. It implies a button on the keypad is stuck in the pressed position. This often requires replacing the touch membrane or control panel.
Can you fix the Family Hub screen?
If the screen is black we can determine if it is a wiring issue or a screen failure. Sometimes a simple hard reset button on the top of the door can fix a frozen screen.
Do you carry Samsung parts?
We stock common Samsung parts like heating elements, drain pumps, and ice maker components. We use quality replacement parts to ensure longevity.
Conclusion
Appliance Repair Pros is your trusted partner for Samsung appliance repair in Chelsea Massachusetts. Whether you have a Bespoke refrigerator or a FlexWash laundry system our technicians have the skills and knowledge to keep it running. We value our community and strive to provide honest, accurate, and safe repairs for every customer. Don’t let a broken appliance slow you down.
Reach out to us for assistance.